“In anything you do, treat people well enough and they will come back.”
These wise words were not only spoken to Ellen Williamson by her grandfather, they were the basis of his small business.
The owner of a car dealership, he preached the opposite of the stereotypes we know today. Instead of purely selling, he emphasized listening - real listening. From their wants to their needs and their budget, he built a true understanding of his customers. He fostered relationships with them.
It resulted in a business that provided people with a solution to their needs and a great experience. In fact, his measure of success was to give customers such a good experience that they wouldn’t just buy one car from him but would return and refer others. He said he didn’t want to sell someone one car, he wanted to sell them 7, and his customer service philosophy reflected that.
Of course, lawyers and car dealerships are different entities. We hope that you won’t need our services 7 times in your life. However, the importance of building relationships and providing top-notch customer service is easily translatable.
Today, these same words and the principles behind them guide Ellen and our team. Following her grandfather’s philosophy, the true measure of success to Ellen is doing right by her clients. When you work with us, you can expect straightforward communication, education, and a relationship built on our core values: quality legal work, empathy, dependability, and a commitment to customer service and continuous improvement.
For over 10 years, Ellen Williamson Law has delivered on that promise. We consider it a point of pride that many of our clients are referred to us by satisfied former clients. It has been our pleasure to serve the Greater Dallas area, working through estate planning, probate services and guardianship issues.
If you’re ready to have a conversation and learn more about how our team can guide you through the difficult legal landscape, let’s talk today.
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